I am a member of USAA, which is a bank that is for service members and their families. So I hardly expected their app to become one of the funniest on my phone. Overall their service is great and I have always liked the ease at which I can do my banking through their app. Well, that was until their most recent update.
I am pretty sure it is a glitch, but what a strange, occasionally embarrassing glitch. It has taken to playing whatever was most recently playing on iTunes whenever I open the app. Loudly. Why does it do this? I have no idea. It doesn’t matter if my phone is on silent, vibrate, volume down, whatever was playing on my iTunes blares from my phone when the banking app is opened.
How did this happen? I am not sure but it started after I updated the app the last time. Why is this an issue? Isn’t it just funny? Well, imagine you are in walking through a building on campus and remember that you had a bill you wanted to pay real quick, you know a building where people are obviously talking quietly to each other trying to get work done. Then BAM! Your phone is blasting music.
You are heading to the bar with a friend and want to just take that quick paranoid “can I really afford this evening?” peek and your phone announces HEY! HEY! LOOK! SHE IS CHECKING HER BANK ACCOUNT!
Then there is the issue of you know, what if a song with, er, questionable lyrics was the last thing you were listening to, and you are suddenly playing it for an audience that really doesn’t need an education in your occasionally questionable music choices? You know, like you are in the office and your boss is at the next cubicle talking to a coworker. Do they really need to know you were singing to Area Codes by Ludacris on your way in to work that morning? (This is hypothetical…honest.)
Both the funniest and one of the most disconcerting app glitches I have ever experienced. There are some concerns though too, when your bank app has a glitch like this which is starting another app on your phone without your permissions, what else could be happening with the app that you don’t know about? I have reported the bug, but man until then? I am much more careful about where I am when I check my bank account, pay bills, or anything else on USAA and I am keeping an eye to make sure nothing strange is happening with my account.