At this time each year, college football fans excitedly watch the AT&T Cotton Bowl, the Tostitos Fiesta Bowl, the Citi BCS National Championship game, as well as many other corporate sponsored Bowl events. During games viewers are bombarded with corporate sponsored half times, game breaks, and players of the game. With all the money being paid by big-name brands during college football games, it’s easy to forget that these players are amateurs. The NCAA is able to treat these athletes as amateurs while collecting massive profits because of the tight control the organization has over its athletes.
Large organizations are trying to adapt to the disruptive force of social media, and the NCAA is no exception. During autumn quarter, I took part in an independent study with the MCDM and the University of Washington football team. The following is a brief summary of my final paper for the class. The full paper can be viewed here.
The NCAA has enjoyed monopsony power over athletes for decades. A monopsony is similar to a monopoly, except the company or organization has control over the price of inputs (like labor) rather than outputs (like telephone service). In this case, the NCAA has almost exclusive rights to college-aged athletes, largely due to the lack of competition and NFL and NBA rules that place limits on the age of athletes that enter their leagues. With this power, the NCAA successfully caps salaries for athletes (in this case salaries are called scholarships) and limits what athletes can do with their image (special permission is needed to use the likeness of an athlete’s image). The NCAA claims these rules are in place to protect the “amateurism” of college athletes.
Social Networks like Facebook and Twitter disrupt the NCAA’s model of control over athletes’ images. Before the advent of social media, college athletes were limited in their ability to promote and express themselves, since it is against the NCAA rules to hire an agent or have your name or image used commercially. With Facebook and Twitter, however, athletes are empowered to promote themselves on new channels that are yet to be regulated by the NCAA. Moreover, athletes might criticize their university or make statements off the university’s general marketing message, which is a threat to the control universities have over their brand. For these reasons, the NCAA has good reason to be concerned about social media.
There are many examples of NCAA football teams attempting to regulate their athletes’ use of social networks. After a couple of incidences of students posting inappropriate pictures on Facebook, Kent State banned the website, citing reasons of safety and protection of the University’s image. More recently, Texas Tech’s controversial former head football coach (and known technophobe) Mike Leach banned the use of Twitter on Texas Tech team. Kent State’s Facebook ban was eventually reversed due to public pressure. However, both of these examples demonstrate the strong reactionary measures universities are taking in response to social media.
Many big-name coaches such as Pete Carroll have active Twitter accounts and Facebook fan pages, but athletes are generally discouraged from participating on these social media websites. This athlete-coach divide in acceptability of social media use is similar to the divide in freedom of professionalism. Athletes’ salaries are capped at a very low wage while coaches see exceedingly high paychecks (University of Washington Coach Sarkisian will make $1.7 million his first year, which will steadily rise to $2.3 million in 2013. Athletes, on the other hand, are capped at the cost for their schooling, which ranges from around $30,000-$50,000 a year).
During my time on the University of Washington track team, we were never trained on how to use social media in a way that promotes the University or ourselves. We were simply told not to use it. The same appears to hold true for other Universities. Rather than teach their athletes proper uses of social media, the services are being restricted or banned. Coaches and the program as a whole, however, are free to use social media to promote the University’s brand as well as the coach’s brand. Not only does this do a disservice to students by censoring them and not letting them promote themselves and provide additional voice from the team, it hurts universities that could benefits from well-trained student-storytellers. It’s as if Universities have chosen the abstinence-only approach rather than comprehensive social media education.
The question remains as to whether or not social media will actually break down the walls the NCAA has set up, or if the NCAA will in fact maintain their current moral high ground and be able to control athletes to the same extent they have been able to for decades. The NCAA is fighting it, but if social media’s disruption in other markets is any indicator, I have a feeling they won’t win.

















Get email updates
3 Comments, Comment or Ping
TimNATC
Very interesting way of looking at the topic. My question would be, why don’t we teach not just student-athletes, but all students how to use social media in a professional & responsible way?
Jan 9th, 2010
Jay Beck
Nice read. In my opinion, the NCAA and schools need to embrace the new social media. It’s not going away. As mentioned above, educating the students is important so they understand the implications of improper use. Ultimately, it reflects much worse on them personally than it does any institutionin in my opinion. The instituations need to learn to react properly in certain situations, but forbidding college students to do something is like sending them an invitation to do it.
Jan 14th, 2010
Holly Wood
This is a really interesting blog post. Though I’m not an avid sports spectator, I have to agree with you wholeheartedly about this subject matter and feel this is not only hindering to the popularity of college sports, but is a violation of freedom of speech. The NCAA should be embracing social media, not putting restrictions on it. Rules for the use of social media by athletes and how they conduct themselves online should work just as rules for athletes on campus work.
A logical solution could be to enforce guidelines for athletes, not allowing them to post images of personal misconduct, such as partying or any other behavior that would put them or the University in a negative light. There could also be restrictions on athletes speaking in a negative tone about the team or school, and it wouldn’t be difficult to monitor. Coaches or staff from college teams could require athletes to be “friends” with them on the various social media platforms for the remainder of their time the team, allowing them to monitor what athletes are saying. Violation of the rules could result in “scholarship” cuts.
Social media could serve as a great way for athletes to promote the team and the school as well. People are nuts about college sports and it seems like the NCAA is missing out on a massive community of people who are already engaging in dialogue about the sport and team without them anyway. Social media is a new outlet for the spectator to observe and comment on sports and various entertainment genres and will only continue to progress with time.
Jan 30th, 2010
Reply to “Can Social Media Disrupt the NCAA’s Control Over Student-Athletes?”